Chinese-made electric vehicles (EVs) have been facing frequent malfunctions, but owners often struggle to defend their rights. On March 15, which marked China’s Consumer Rights Day, a video showing a Guangdong …
Chinese-made electric vehicles (EVs) have been facing frequent malfunctions, but owners often struggle to defend their rights. On March 15, which marked China’s Consumer Rights Day, a video showing a Guangdong consumer hotline connecting with BYD’s customer service was suddenly interrupted. The video, which involved car owners advocating for their rights and criticizing the brand, was later removed.
